It should not need to be said, but most insurers would consider it negligent to have left valuables in the vehicle over night. It is possible that some policies might cover the contents of the suitcases, but most policies would exclude that if the cases were left in a vehicle overnight. If the vehicle is theirs, it will be up to them to have the vehicle fixed and to make an insurance claim if they have insurance for the damage.Īs to the suitcases, that s going to be a tough one. If the vehicle is a rental, the rental company must be notified and your friends will be responsible for the cost of the repairs unless they have coverage through the rental or on their own for the damage. The starting point is that there is damage to the vehicle and they have suffered lost property. OP - It is impossible to answer your question about whether the hotel is responsible without a lot more facts and you have not provided any.īut, it is highly unlikely that the hotel is responsible so that is not where your friends ought to start.